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Users can start flows and then pause them, and those same flows can be made to appear on the user’s Contact record where an agent can resume and complete the flow. This requires and relies on…
Using Serialization with Flow to Store Session Data and Enable
Four New Collection Processor Actions added as Reactive Screen
UnofficialSF
UnofficialSF – Useful Resources about Salesforce Flow, Next Best
Team Handoffs
Super-Size Your Flow With AppExchange & Community Components
Introducing Flow Orchestration: Unify Your Complex Business
4 ideas for creating a seamless handoff from sales to customer
Customize information shown to participants when creating a